Contact Us

Connect with LHP for fast, reliable, and compliant solutions.
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Office

2B/34 MacMahon Street, Hurstville
NSW 2220

Phone

1300 012 394

Email

info@lhpscm.com

Know More, Ship Smarter

Frequently Asked Questions

Our FAQs cover the most common queries so you can understand how LHP keeps your supply chain fast, compliant, and reliable.

How long does customs clearance take with LHP?
Our compliance-first process allows us to clear most shipments within 48–72 hours. For pre-approved clients, we can often release cargo in as little as 24 hours, helping you avoid storage and demurrage fees.
Yes. LHP provides full end-to-end logistics — from international freight and customs clearance to last-mile delivery across Australia. One contact, one platform, complete visibility.

We work closely with importers in building materials, furniture, apparel, food packaging, and hardware, as well as many other sectors. Our industry knowledge helps us anticipate compliance issues and reduce your overall logistics cost.

Absolutely. Most importers overpay due to unplanned storage, trucking or documentation fees. Our team audits your shipping process and identifies up to 15–25% in potential savings by optimising routes and consolidating shipments.

LHP is a supply chain management consultant, not just a freight handler. We focus on long-term efficiency, automation, and transparent cost control, giving you data-driven visibility over every shipment.

Yes. We manage door-to-door delivery, including factory pickup, ocean freight, customs clearance, warehousing, and local distribution. You only deal with one dedicated LHP coordinator throughout the process.

We use real-time tracking and direct communication with shipping lines and customs brokers. Our proactive monitoring system flags potential delays early, so you stay informed and in control.

We primarily serve importers handling 10 to 300 containers annually, but we also offer growth plans for companies preparing to scale. If you’re expanding, we can help build your logistics system the right way from the start.

All quotes are itemised and fully transparent — no hidden fees, no last-minute surprises. You’ll receive a clear breakdown of every cost before booking.

Yes. Whether your suppliers are in China, Vietnam, or Europe, LHP can consolidate cargo, manage documentation, and coordinate customs clearance through one central point — saving you time and avoiding communication gaps.

LHP’s operations team monitors every shipment in real time.
If a delay occurs, our in-house customs brokerage works directly with Customs, shipping lines, and local transport providers to resolve clearance or documentation issues quickly — keeping your cargo moving and you fully informed.

Yes. We offer bonded and non-bonded warehouse solutions across major Australian ports. You can store, inspect, repack, or distribute goods locally before delivery to your final destination.

Absolutely. Our compliance specialists ensure your commercial invoices, packing lists, and import declarations meet all Australian Border Force and Quarantine requirements — reducing the risk of fines or clearance delays.

LHP works best with importers handling 10 to 300+ containers per year, as well as those who are growing quickly or planning to scale their operations.
Whether you’re already managing steady shipments or preparing for rapid growth, our supply chain experts can help design the most efficient, scalable logistics plan for your business.

Simply fill in the form on the right — we’ll be in touch within one business day.

Getting started is simple.
Just share a few details in the form on the right, and one of our supply chain specialists will contact you within one business day to discuss your shipping needs and design a customised solution for your business.